Frequently Asked Question
Here you’ll find answers to common questions about our platform and services. Whether you’re looking to connect your charging station, manage users, set up sites, or understand how our Smart Charging feature works, we’ve got you covered.
What is EVSE Admin?
EVSE Admin is a platform that allows users to manage and control their electric vehicle charging stations. If you have a charging station that supports the OCPP protocol, you can connect it to our system and manage it through our platform.
What is a Charge Point Operator (CPO)?
A Charge Point Operator (CPO) is an entity that manages one or more charging stations connected to our system. The admin of a CPO can invite other users and grant them administrator rights, allowing them to help manage the charging stations and users.
Are there any limits on the number of users or RFID cards I can add?
No, there are no limits on the number of users or RFID cards you can add to your account. You can manage as many users and cards as you need.
How can the platform benefit property management companies?
Property management companies can install charging stations in residential complexes and issue RFID cards to residents. By generating usage reports, they can bill residents for the energy consumed at the charging stations.
Can the platform integrate with solar panels?
Yes, if your home is equipped with solar panels and an inverter that supports cloud monitoring, you can configure your charging station to use excess solar power for charging your electric vehicle.
Is the platform free to use?
Yes, our platform is completely free for all users. You can register and start managing your charging stations without any cost.
What is a Site?
A Site is a physical location where your charging stations are installed, such as a parking lot, residential area, office building parking, or underground garage. You can group your charging stations into different sites for better organization and management.
Can I set limits on charging usage for users?
Yes, you can set various limits on charging usage for each user. These limits can include total energy consumption, charging duration, and time-based restrictions. Limits can be set on a per-session, daily, weekly, or monthly basis.
How can hotels and commercial establishments benefit from the platform?
Hotels, restaurants, and other commercial establishments can provide charging stations for their customers and issue RFID cards with specific usage limits. This allows them to manage and monetize their charging services effectively.
Who can I contact for support?
If you have any questions or need support, you can contact our support team via email at support@evseadmin.com or visit our support page on our website.
How do I connect my charging station to the platform?
To connect your charging station to our platform, you need to register on our website and configure the OCPP backend settings on your charging station. Detailed instructions can be found in our user manual or on our support page.
Can I add other users to the platform?
Yes, users can be added to the platform and given access to use specific charging stations via RFID cards or key fobs. These users will have their own accounts and can log into the platform and app to see the charging stations available to them and their individual charging reports.
How can I view reports on charging activity?
You can access detailed reports on charging activity for each site, charging station, or user. Reports include information such as charging times and energy consumption and can be generated for any specified period.
How does Smart Charging work?
Smart Charging allows you to manage the power available for charging based on various factors such as electricity prices or grid demand. You can create charging schedules to optimize charging times and costs.